About Zedify:

Zedify is shaking things up in the logistics sector by transforming the way first and last-mile deliveries are done in cities. Our tech-enabled cargo bike-first model helps enhance brands, reduce cost and is over 90% lower carbon than the next best alternative. We are founded on a mission to make cities cleaner, healthier and more liveable for everyone. Our passionate, driven team is made up of seasoned operations experts, brilliant developers, and high performing product and growth teams. With some great financial backers, and during a period of significant growth, we’re at an exciting stage. To help us navigate growth alongside our goals we’re on the hunt for Cargo Bike Rider/Couriers to join us at our Battersea London hub.

About the role:

As a Cargo Bike Rider/Courier, you will play a vital role in ensuring efficient and timely delivery of packages to our valued customers, while representing our partners brand through excellent customer service.

The role is 3-5 days per week with repeat days available Monday-Sunday

What will you be doing?

• Safely navigate assigned delivery routes using a company-provided bicycle.

• Pick up and deliver packages promptly and accurately while adhering to established delivery schedules.

• Provide exceptional customer service by interacting professionally with customers during deliveries and addressing any inquiries or concerns.

• Maintain a high level of professionalism and adhere to our partners uniform and appearance standards.

• Use handheld devices and company-provided technology to scan packages, track deliveries, and update delivery status in real-time.

• Ensure packages are securely loaded and unloaded, preventing any damage during transportation.

• Report any discrepancies, delays, or other issues to the appropriate supervisor or manager promptly.

• Adhere to all traffic and safety regulations while cycling and operate the bicycle in a safe and responsible manner.

• Comply with all company policies, practices and procedures.

• Actively strive to create a safe and dynamic working environment.

What skillset do you ideally need?

• Strong communication and interpersonal skills to interact effectively with customers.

• Ability to work independently, manage time efficiently, and meet delivery deadlines.

• Physical fitness and ability to ride a bicycle for extended periods in varying weather conditions.

• Punctual, presentable, trustworthy and reliable

• Comfortable using handheld devices and technology for tracking and updating delivery information.

• Can commit to 3-5 days per week every week with full working days between the hours of 7.00am to 11.00pm (8 hour shift within this)

We promote equal opportunities and a workplace where each individual can contribute and realise their full potential. By working actively to embrace diversity, we can enrich every discussion and decision at Zedify and bring our purpose to life. Our goal is to help create a workplace where everyone feels welcomed and included, and treated fairly and respectfully.

What we offer:

• Access to ONSI for store discounts and employee wellbeing services, including counselling.

• Salary: £13.15PH/£14.73PH inc Holiday Pay (Real living wage employer)